Terms and Conditions

Our Accessibility Guide can be found here.

Contract of Hire

The Hiring Contract shall be between The Hirer and The Owners of Cobweb Cottage. The booking shall be deemed to be made subject to these Conditions of Hire. The Contract of Hire is not effective until The Hirer receives a written confirmation of booking.

Initial Payment

Bookings will be confirmed upon receipt by The Owners of the required deposit payment and the signed booking form. If, however, the booking is made within 6 weeks of the holiday commencement date, the full amount of rental and security deposit will be required on booking.

Security Deposit

A returnable deposit of 10% of the total booking value is required, to be paid with the balance of the rental. This is to be held by The Owners as security against return of the keys, inventory damage, etc. The deposit will be returned to the Hirer, subject to a satisfactory inspection by the Owners representatives.

  • Dogs – damage to furniture, fixtures and fittings and soiling of the property will result in loss of some or all of the deposit at the owner’s discretion
  • If replacement or repair costs exceed the deposit further action will be taken to recover the excess.

Balance Payment

The balance of hire will be due 6 weeks before the holiday commencement date. The Owner reserves the right to cancel the holiday where full payment has not been received 4 weeks prior to the holiday commencement date.

Confirmation of Booking

Once the Owners have issued a confirmation, the Hirer is responsible for the total monies due as shown on the confirmation document.


Provided the Owners receive written notice of cancellation not less than 6 weeks before the holiday commencement date, the Hirer will not be required to pay the full balance. The amount of the deposit will, however, be forfeit. If cancellation is within 6 weeks of the holiday commencement date, the Hirer will be liable to pay the full balance of hire unless the owners are successful in reletting the holiday. All cancellations must be notified in writing at the earliest opportunity.

Party Size

Under no circumstances may more than the number of persons staying at Cobweb Cottage exceed the number on the original booking order and confirmation form. The owners reserve the right to refuse admittance if this condition is not observed.

Hirers Responsibility

During the holiday, the hirer is responsible for the property and must take reasonable care of it. All equipment, utensils etc. must be left clean and tidy at the end of the hire period.


Well Behaved, house trained dogs are welcome. Please refer to Security Deposit for more information.

We ask you to please restrict your pet(s) to the downstairs area. If you need to leave your pet(s) whilst going out, please secure them in the Kitchen.

It is the dog(s) owners responsibility to ensure that they bring all the necessary bedding, food, towels etc. for their dog(s) and they are responsible at all times for their behaviour.